your privacy matters to us. this policy explains how gulnaar collects, uses, and protects your personal information.
when you place an order or sign up for our newsletter, we collect information such as your name, email address, shipping address, and payment details.
we use your information to process and fulfill your orders, send order confirmations and tracking updates, send promotional emails and offers (only if you've opted in), and improve our website and customer experience.
we do not sell your personal information. we may share limited information with trusted third parties who help us run our business — such as shipping carriers, payment processors, and marketing platforms (e.g. email and ad services) — or as required by law.
our website uses cookies and similar technologies to enhance your browsing experience, remember your cart, and understand how visitors use our site. we may also use cookies from marketing and analytics partners to personalize ads and measure their performance. you can disable cookies in your browser settings at any time, though some site features may not work properly without them.
we take reasonable precautions to protect your personal information. all payment transactions are processed securely through shopify's encrypted payment system.
you have the right to access, update, or request deletion of your personal information at any time. to do so, contact us at support@shopgulnaar.com.