at gulnaar, we take pride in the quality and craftsmanship of every piece we offer.
all gulnaar jewelry is fashion and artificial jewelry, crafted with care using brass. our jewelry is not made from precious metals or gemstones. our fabrics and trimmings are sourced textiles, and fiber content varies by piece — details are listed on each product's page.
every piece is inspected before being listed and before shipping to ensure it meets our standards. we stand behind the quality of our products.
all product photos and videos reflect the actual item; slight color or finish differences may occur due to lighting or screen settings. as fashion jewelry, minor variations — such as small stones loosening or coming off, or slight bends — may occasionally occur and are considered a normal characteristic of artificial jewelry rather than damage or a defect.
to keep your gulnaar pieces looking their best:
- avoid contact with water, perfume, lotions, and chemicals
- remove jewelry before sleeping, swimming, or exercising
- store in a cool, dry place away from direct sunlight
- wipe gently with a soft dry cloth after wearing
gulnaar fabrics and trimmings are sold by the yard and cut to order (1 yard = 3 feet = 36 inches). handle with care — avoid pulling loose threads, and follow the specific care instructions listed on each product's page (fiber content varies by piece). because fabric and trimmings are cut specifically for your order, they cannot be returned or exchanged once cut — please review yardage and color carefully before purchasing.
we carefully inspect every item before shipping. as all sales are final, we're unable to offer returns, replacements, or store credit for damaged or defective items after delivery. if your order arrives visibly damaged in transit, please contact us within 48 hours at support@shopgulnaar.com with your order number and photos so we can look into it with the carrier — this is the only exception to our final sale policy.
minor issues such as small stones loosening or slight bends are not considered damage and do not qualify for return, replacement, or refund, including if they occur during transit. we recommend having any minor repairs done independently.
as fashion jewelry, some pieces may cause skin sensitivity in individuals with metal allergies. we recommend checking the materials listed on each product page before purchasing.